What Your Clients Wont Tell You and Your Managers Dont Know

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If a job only pays your bills, it's robbing you! Working at the right job your mojo grows every day. You keep learning and you build up the people around you, who build you up in turn.

Our client Jordan worked for a guy who would tell Jordan at nine or ten a. All day long Jordan would try to find out what kind of report his boss needed, without any success. I need that report tonight!

The Importance of a Sales Team

These reports took one to three hours to create. Jordan had finally had enough and he took an internal transfer over his boss's objections. Now there's no one in his old department who knows how to create custom reports, so his inconsiderate boss has to go without them. When your boss doesn't respect you, he or she will make commitments to you just to get you to stop asking.

Then he or she will 'forget' the commitment or lie about it. No way! You must be mistaken! There are other managers around who will value you instead of taking you for granted.


How Financial Advisors Can Protect Themselves Against Lawsuits

What do you need from me? A lousy manager doesn't ask people what they need. Even when people communicate their needs clearly and wait patiently for their smallest requirements from a copier that works to software that would make the work faster and more accurate , their needs don't get met. Life is long, but it's too short to wait for a poor manager to wake up and listen to the people around him.

Why did we change the product release schedule? Your boss doesn't tell you, because he or she doesn't think you need to know. Why was the meeting cancelled?

How to Ensure Strong Customer Service and Customer Satisfaction

Same answer. Why have you changed my job description five times in the last month? Only your boss knows, and he or she isn't saying. What does that tell you about the level of respect your boss has for you? If you're good at your job, don't expect a fearful boss to tell you that.

What your clients won't tell you ... and your managers don't know

Our client Alexander worked for a fearful VP. You lucked into this manager job. A lot of people would want your job. Why do you put up with me, then? Those nine months probably shortened my lifespan by two years. A bad boss will understand at some level maybe a molecular level that you know a lot more than he or she does, but don't expect them to consult you in your area of expertise.

Managing Your Clients The Right Way

They'll find somebody else to ask for advice, because it's too hard for a fearful boss to admit that an underling like you knows more than they do. Like my boss a thousand years ago, many bad managers will steal their team members' ideas without giving it a second thought. They don't think of it as stealing. They figure that you work for them so your ideas are naturally available to them without attribution or thanks.

That's not just how they view business ideas. Rating details.


More filters. Sort order. May 23, Jacci Queen rated it it was amazing. A Must Read Not another boring business how to book.

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About John Gamble. John Gamble.